The Terms That Govern Your Account
Our terms apply the moment you register and stay active for as long as your account exists. You confirm you meet the legal age for account-holding where local law permits. When you deposit via DANA, OVO, GoPay or QRIS, you agree that those transactions are final
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and non-reversible unless fraud is proven. Withdrawals are processed after identity verification; we may ask for additional documents if anti-money-laundering checks flag unusual activity. Your account remains yours alone — sharing login credentials or using another person's payment method breaches our terms and may result in
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account suspension. We retain transaction records for seven years in line with financial regulations in Indonesia. Any dispute over a transaction or account balance must be raised within 30 days of the event. Depends on local law for which regions can access our full lobby and
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payment suite.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.